Refund policy

Return & Refund Policy

At Fast Cart, customer satisfaction is important to us.

Returns

We accept returns within 30 days of delivery.

To qualify for a return, items must be:

Unused
In their original packaging
In the same condition they were received

Non-Returnable Items

The following items cannot be returned:

Personalized or custom-made products
Gift cards
Final sale items
Personal care or hygiene products that have been opened or used

Damaged or Incorrect Items

your item arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery.

Please include:

Your order number
A description of the issue
Clear photos of the item and packaging

We’ll review your request and arrange a replacement or refund if appropriate.

Refunds

Once your returned item has been received and inspected, we’ll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Depending on your bank or card issuer, it may take 5–10 business days for the refund to appear.

Return Shipping

If the return is due to our error (such as a damaged or incorrect item), we will cover the return shipping costs.

For all other approved returns, the customer is responsible for return shipping unless otherwise stated.

Order Cancellations

Orders may be canceled within 12 hours of purchase. After processing has begun, we may not be able to cancel the order.

If you have any questions, please contact us at:

Email: support@fastcart.com (replace with your real business email)